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Working with you

Your Urban Oasis team includes a dedicated Build Project Manager who oversees the entire process from concept, selections to installation of your concrete pool or spa, and if required, through to the final finishing touches of any desired landscaping, fencing or water features.


Our process involves:

1. Understanding exactly what you want - because the decisions made are to last a lifetime. We’ll have a conversation with you that explores your needs and wants so we can custom design an environment that will become the heart of your outdoor living.

2. Designing a space you’ll love – you’ll receive fully detailed site drawings to approve so that you can become familiar with your new landscape before it even materializes.

3. A personalised selection service – you’ll have a personal selections appointment with our swimming pool designer at our Glenelg Studio where we walk you through your pool design and explore the various materials finishes and colour options.

We keep up to date with the latest global swimming pool products, styles and finishes so you can be sure that together we arrive at an exceptional outcome for your swimming pool which has been fully customised and tailored to you.

4. Managing the planning, approvals and reports - engineering reports, council planning and building approvals are also efficiently managed on your behalf.

5. Detailed project plans and updates outlining the build process – you’ll be provided with detailed project plans and specification documentation outlining every detail of the construction process. Your Build Project Manager will give you regular verbal updates, explaining the progress and seeking your approval as each construction stage is completed.

6. Meticulous construction – an urban oasis pool is built to very high standards and with an unparalleled attention to detail so you can be sure that your urban oasis is exceptional.

7. Completion of your urban oasis – once installation is complete, your living space will be ready for enjoyment, a place where memories can be made and treasured. We will walk you through your new pool system and will visit you again a month after handover to answer any other questions you may have. 

Please contact us for more information.